A mum with a severely disabled son mentioned her weekly shopping struggle to the boss of her local supermarket - and their response left her feeling 'like she had won the lottery'.
Gina Grant, faced a battle every time she tried to negotiate the aisles with a shopping trolley and her six-year-old boy Francis' wheelchair.
But now she can shop in comfort after the manager presented her with a specially built custom trolley.
Francis has mitochondrial disease, which affects his cells and means he is completely unable to move or walk, reports the Irish Mirror.
Gina says while grocery shopping, she would either have to place the child in the food part of the trolley or push his wheelchair whilst struggling with several baskets.
After one particularly stressful trip to Dunnes Stores, in Letterkenny, Ireland, Gina pleaded with the management to have a special trolley made that would allow her to shop like everyone else.
And on Friday, her dream became a reality.
“Shopping for us is very, very stressful,” said Gina.
“Ordinarily I have to put my son in the back of the trolley along with the food, which he finds incredibly stressful.
"When we get to the tills I would have to lay him down beside them to pack the bags.
"Sometimes I push his wheelchair while carrying several baskets on each arm.
"Sometimes if he is sleeping I leave him in the car with his older brother and have to race around in 10 minutes grabbing everything.
"It's always stressful.
“The last few times I was in I asked the manager, John, to look into special trolleys for older disabled children.
"I never expected anything to come of it, to be honest.
“When I went in on Friday I was expecting to have to do the same thing, for it to be stressful.
"Then one of the staff came over to me and Francis and said they had our trolley.
“They brought it over and it had a special padded seat, head support, safety harnesses, the works.
If I won the lottery, I couldn't have been happier.
"It was amazing, I haven't stopped smiling since.
"It was a wonderful thing to do.”
Gina says she was delighted to be able to shop like other Mums.
“It was a pleasure to shop, for once,” she said.
“When you have a child with disabilities it takes the normality away and things are harder.
"I couldn't believe that I could walk around the store at leisure, look at products, talk to people I met and Francis was happy and comfortable in his seat.
"He loved it.
“People don't realise how such a small thing can make a world of difference.
"When you live a life like this to be listened to, it is just a wonderful thing.”
The trolley is the first of its kind in Donegal and is available to anyone who needs it.
Gina says she is delighted that the store plans to roll out the specialist trolleys across Ireland.
“I am over the moon that Dunnes have decided to do this,” she said.
“I know how much a difference this little thing has had in my life.
" So to think that me pushing Dunnes to get me a trolley for my son will bring normality to other parents in the same situation, it makes me very chuffed.”
A spokesman for Dunnes Stores said the company were now rolling out 155 of the specialist trolleys across their stores in Ireland.